Home Products Support About Us Contact Us
 
TECHNICAL SUPPORT
INSTRUCTIONS AND INFORMATION
Download
UPDATES AND DOWNLOADS

Installation and Setup Guides
(for EEGer v4.2.0+)

EEGer System Requirements
EEGer Installation and Setup Instructions
EEGer Instructions to Connect After Install
EEGer Quick Start Guide
Quick Reference for Optional Games
EEGer Manual
Update Installation Instructions
EEGer Computer Optimization

EEGer Key List - Common/Complete
EEGer Keys - Desktop Keyboard
EEGer Keys - Laptop Keyboard

Installing USB-Serial Adapters (SIIG/Prolific)
Converting to Dual Monitor Setup
Ethernet Communication Connection
Install esiPro amplifiers


Support for Related Products

EEGer CogniVideo Setup - HW Rev. 1 - splitter
EEGer CogniVideo Setup - HW Rev. 2 - no splitter
EEGer Coherence Module
EEGer ANI Z Score Setup

ProComp Biograph Settings
Using UFI Checktrodes to Test Impedance
Tactile Dolphin Instructions
(tactile device is not available for sale)


Remote Client Information

Remote Use Client Instructions
Installing EEGer Keyfile Updates
Remote Use Therapist Instructions
Remote Use Glossary of Terms
Sample for Remote Session Update Email (.doc)
Calculate Remaining Sessions (.doc)

Therapist Demo for Remote Setup (3 format options):
> Create Remote Use Demo (view in browser)
Internet Explorer Recommended: Browser security may block this presentation initially. Respond accordingly to allow active content.
> Download Demo for Create Remote Use
(2.1MB - MS PowerPoint Slide Show .pps)
> Create Remote Use Demo (PDF)

Help and Troubleshooting FAQ's

Communications & Troubleshooting:
Unable to Communicate
Video/Graphics Troubleshooting
No EEG Signal on Training Display
Signal Problems-ProComp Amplifiers
Unable to connect J&J Amplifier (includes BrainLynx)
Keys Don't Respond (esp. Dual systems)

How To:
Installing EEGer Keyfile Updates
EEGer Default and Preset Protocols
Training with Multiple Sites
Two-channel Training with ProComp
EEGer Client File Maintenance
EEGer Consultation Export/Import

Game Customization:
Customize 4mation Images
Create Jumpfrog from Jumpbox
Customize EEGer Game Sounds


Email Request for a Live
EEGer Technical Support Session

[For Remote Access sessions, must be able to activate an Interenet connection on EEGer computer(s)]

VENDOR CONTACT INFORMATION

EEGer Development Site: www.eeger.com
Additional help including instructions for A/D Card setup, misc. utilities, Wiki informaton

Contact EEG Systems Technical Support – Phone: 818-379-7050 ext. 832 Email: support@eegspectrum.com
 

Home | Products | Support | About Us | Site Map

Copyright © 2004 Neurocybernetics, Inc.. All rights reserved.

Home